Return and Refund Policy

Return & Refund Policy


The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Soon Huat Seeds Co.Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 5 to 14 days after the confirmation.

Please return your purchase to the following address:
Soon Huat Seeds Co. Sdn Bhd
 245, Beach Street, 10300 Pulau Pinang


Please contact us at 
[email protected] or 04-261 0668 if you have any questions or doubts.